Product Questions
Learn about features and compatibility.
Setup & Operation
Get help with setup, codes, and daily use.
Accessories
Find accessories and replacement parts.
After-Sales Support
Contact support for help after your purchase.
General Questions
TISKGG offers wall safes and drop safes. Our safes are designed to protect your valuables with advanced security features and durable construction for home and business use.
Yes. TISKGG safes are designed for both home and business environments. Different models are available for storing documents, cash, jewelry, valuables, and other important items.
Yes. TISKGG wall safes can be securely mounted to the wall, TISKGG drop safes can be securely mounted to the wall, floor, cabinet, or other suitable surface. Please refer to your product manual for installation instructions.
Setup & Operation
Please follow the setup instructions included with your safe. The safe door should remain open while setting your personal passcode.
Use your backup key to open the safe, then follow the instructions in your user manual to reset your passcode.
The external battery box provides temporary power when the internal batteries are low or depleted, and you can't find the backup key. Insert 4 AA batteries into the battery box, connect it to the emergency power port, and then enter your passcode to unlock the safe.
Accessories & Support
Visit our Accessories page to request backup keys, an external battery box, or other available replacement parts.
Visit our Contact Us page or email us at: after-sales@tiskgg.com
You can watch setup and feature videos on our How-To Videos page. These guides cover passcode setup, unlocking, battery box use, and more to help you get the most from your safe.
Still Need Help?
Our support team is ready to help with setup, warranty, accessories, and order questions.